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What speed are you trying to move it at? Too fast and nothing will happen.
If you got it from me it isn’t the board (shouldn’t be) its been tested. If you didn’t get it from me, There is probably a problem with your board. Look for poor solder joints, usually under the black pin holders. It does sound like it isn’t seeing your jumpers so start by checking the solder of those pins.
Triple check your drivers by moving your know good driver to a different axis.
I just got through a particularly nasty batch of boards, so many of them had too little solder, under random male pins. All different issues.